Returns & Exchanges

At Frame World, we want you to love your view; if your new frames don't perfectly complement your space, you can return them within 30 days of delivery. We offer full refunds for products in their original condition and packaging to ensure your home decor journey is risk-free.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) label.

2

Secure the Frames

Carefully pack the items in their original protective wrap and corner protectors to prevent glass breakage or frame scuffing during transit.

3

Ship It Back

Affix the prepaid shipping label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup.

4

Receive Your Refund

Once our warehouse inspects the returned frames for quality, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing